There’s so much more to integration than plugging in data– but even the most efficient in-house teams can often miss opportunities to customize and refine the process. Here at FiveSix, custom conversion options and solutions-oriented integrations are what we do– and how we continue to outpace traditional vendor and in-house integration teams.
If you haven’t fully leveraged the scope of your practice’s EHR platform, there could be valuable time, money, and resources you’re leaving on the table. Here are some ways custom integrations can revolutionize your practice model.
No more new patient mishaps
It’s a common thread in many NextGen and EMA specific practices: Your interface doesn’t send not-as-yet-patients to the EHR, which means they don’t show up on their provider’s schedule. The provider assumes a light schedule, and then, when said patient shows up for their first appointment, the provider has no idea why they’re there, and staff members have to scramble to manually provide the details. This can make providers unhappy, and forces the need for additional support staff to print lists manually.
Our integration solution allows us to customize that new “person” as a patient for the purposes of providing the physician or medical professional with full context for the appointment. This saves the staff time, and allows the provider to prepare and extend the very best care they can.
Manual workload is significantly decreased
One custom conversion we’ve consistently provided value with is perhaps one of the simplest: the patient contact data conversion. A key data point for many practices is the phone. Figuring out the differences in home, cell, and work variants for a patient that needs to be translated into a new system can be time intensive for a staff member– but our solution can map these fields based on unique, custom logic and shorten the time it may typically take an individual to just seconds. The time and stress saved in a simple conversion like this one can drastically improve team satisfaction, reduce costs, and increase capacity.
Billing becomes significantly more efficient
Time and stress saved certainly increases a bottom line, but billing efficiencies are where custom integration solutions really take the cake.
Traditionally, NextGen clients have their billables sit in an external holding tank to be reviewed and accepted by a trained staff member. Those that work with other EHRs have their charges sit in an external holding tank, to then be processed manually, encounter by encounter.
This laborious process can take a full day, and has to be completed regularly to ensure the practice makes money.
The FiveSix integration solution allows charges to be received, reviewed in bulk, and moved to the next phase with the click of a button. For specific instances of charges that need more specific review, we can easily set up automated rules to make that review simple and painless. In fact, while several of our clients have a handful of automated rules for easy sorting and manipulation of billables, a select few have more than 75!
With an automated system to take care of your charges, work that would typically take hours of time can be accomplished, with perfect precision, in seconds.
Explore custom integrations that make sense for your practice
No two practices are alike– but integrating a new practice into your fold doesn’t have to be a painstaking, inefficient process. No matter the system, the technology, or the data you need integrated, the team at FiveSix Healthcare is well equipped to get the job done.
Discover more about our custom integration solutions by connecting with us today!